terms and conditions

How to order

Orders can be placed directly on the website or by                                                                       

Telephone   07817 239281 (Adam)

Email    sales@fourhands.co.uk                                                

Post     please email for address details

Online customer terms & conditions below:                                                              

We aim to despatch all Online orders within 5 working days, this may be longer if we are away at events. If your order is urgent or required by a certain date please email us with the details. If you wish to order any bespoke pieces or items you have seen that do not appear online please email with your requests.

Trade customer terms & conditions below:                                                              

Greeting Cards

If your order is purely greeting cards we ask for a minimum of 6 cards per design please, minimum order is just 28 cards which would incur £4 p&p.

Etched Glass

We aim to dispatch allTRADEorders within 3-4 weeks however during peak seasons this may take longer. All orders are sent using next day courier unless otherwise stated. 

Our UK carriage paid order is £350. Any Orders placed below this amount will incur the charges set out below :

Net Value up to £200 = £10.00                                                                       

Net Value between £200 - £350 = £14.00

Payment Terms      

Payments can be made by, BACS or cheque (written from a UK based bank account only)                                                                  

and should be made in UK Pounds Sterling unless otherwise agreed.                                                                

Proforma payment is required with all first orders & strictly 30 days invoicing thereafter.                                                            

All Cheques payable to -Four Hands

Minimum etched glass trade order £100 (exclusive of greeting cards)                                                                   

Four Handsis VAT registered and all prices are subject to VAT. VAT registrstion number 375 3511 93

Availability & Deliveries

All orders are processed according to the date they are received by Four Hands                                                                       

All designs copyrighted toFour Hands                                                               

Any damages or shortages must be notified within 72 hours from receipt or claims will not be accepted. Refunds will be processed on return of goods or receipt of adequate photographs minus any delivery charges incurred by four hands as part of the transaction.